Refund and Returns

Replacement Terms and Conditions

At Beany Day, we are committed to ensuring your satisfaction with every purchase. Our 3-day replacement policy allows you to request a replacement for eligible products under the following terms and conditions:

Eligibility for Replacement

The replacement is applicable only for products purchased directly from Beany Day’s official store or authorized partners.

Products must be unused, unopened, and in their original packaging, with all seals, labels, and accessories intact.

Timeframe for Request

Replacement requests must be raised within 3 days from the date of delivery. Requests made after this period will not be entertained.

Damaged or Defective Products

If the product is damaged or defective, a replacement request must include proof, such as photographs or videos of the damaged item and its packaging.

Beany Day reserves the right to verify and validate the claim before processing the replacement.

Incorrect or Missing Items

If you receive an incorrect product or your order is incomplete, please report it within 24 hours of delivery to qualify for a replacement.

Non-Eligibility for Replacement

Products with signs of use, tampering, or without original packaging will not qualify for replacement.

Replacement is not applicable for free samples, promotional items, or products purchased under clearance sales.

Replacement Process

To initiate a replacement request, contact our customer service team at mail@beanyday.com with your order number and proof of issue.

Upon approval, we will arrange for the return of the original product and ship the replacement within 5–7 business days.

Refund Policy

If the requested replacement product is unavailable, customers may opt for a refund or a replacement with a similar product of equal value.

Shipping Charges

Beany Day will bear the shipping cost for replacements due to damage, defects, or order errors. For other reasons, customers may need to cover shipping charges.

This policy is designed to ensure a smooth experience while maintaining fairness to all parties involved. For further assistance, feel free to reach out to our support team.